Cheemia - Digital Transformation Series

Mehrnaz Campbell talks to Patrick Markt-Niederreiter, a strategic professional with a passion for customer experience, digital innovation, and agile transformation. Currently serving as the Vice President of Digital Excellence at Daiichi Sankyo Europe GmbH, Patrick is dedicated to driving seamless and convenient end-to-end customer experiences for medical doctors and patients.

You’ll hear why digital transformation isn’t just about tools, it’s about you and your people. Patrick explains how empowering teams, embracing agility, and focusing on customer experience can help you deliver smarter, more human‑centered healthcare solutions.